{
  "name": "Alactic ACID",
  "expandedName": "Alactic Conversational Intelligence Driver",
  "version": "v1",
  "releasePageDate": "2026-10-19",
  "developer": "Alactic Inc",
  "type": "Business conversational AI system",
  "composition": "Alactic business-instruction, context, response-control and usage-accounting layers combined with foundation-model inference. Underlying inference may use third-party models and infrastructure. This system card does not claim original pretraining of a foundation model.",
  "intendedUse": "Customer conversations through Alactic Communications with business-provided knowledge and human escalation.",
  "input": "Text business context and recent conversation; other media capabilities in the workspace do not establish multimodal model support.",
  "languages": "English, Hindi and Hinglish are instructed. The public recorded sample includes English and Hinglish; broad multilingual quality is not established by this sample.",
  "limits": {
    "gatewayMessageContentBytes": 24000,
    "gatewayMessageObjects": 16,
    "maxOutputTokens": 384,
    "replyCaps": {
      "brief": 160,
      "balanced": 320,
      "detailed": 384
    },
    "configurableHistoryTurns": [
      2,
      4,
      6
    ],
    "testMessageCharacters": 3000
  },
  "controls": [
    "Workspace-scoped context and settings",
    "Validated request structure",
    "Daily quota reservation before inference",
    "Duplicate-request protection",
    "Output checks for specified invalid responses",
    "Manual team takeover through the workspace"
  ],
  "limitations": [
    "No tool execution in this inference path",
    "No autonomous order, payment, booking or refund action",
    "No public standalone API offer",
    "No guarantee of correctness, delivery or immunity to prompt injection",
    "No public independent general-model or competitor benchmark"
  ],
  "evaluation": "https://acid.alactic.io/assets/evaluation.json",
  "support": "support@alacticai.com"
}